Important Information
Policies
To help make your stay at SENS Høtel in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies reflect a full-service boutique hotel standard.
- Check-In & Check-Out Policy
Check-in typically begins mid-afternoon, with check-out scheduled at midday. Timing flexibility depends on availability.
- Identification & Payment Policy
Government-issued photo identification is required at check-in. A credit card may be used for payment authorization and incidentals.
- Cancellation Policy
Cancellation and modification terms vary by rate type, including flexible and non-refundable options.
- Pet Policy
SENS Hotel Montreal does not allow pets. Service animals are accepted in accordance with applicable accessibility regulations.
- Parking Policy
On-site valet parking is available for an additional fee.
- Accessibility Policy
SENS Hotel Montreal provides elevator access and a selection of accessible guest rooms and public areas. Guests with specific accessibility requirements are encouraged to confirm arrangements prior to arrival.